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Warranty Policy & Terms of Service

Effective Date / Last Updated: August 2026

1. Lifetime Harness Warranty (Original Purchaser)

LS Swap Engine harnesses remanufactured or built by Myatt Motorsports are covered under a Lifetime Warranty for the original purchaser only. This warranty covers defects in workmanship and materials supplied directly by Myatt Motorsports under normal operating circumstances.

  • Client-Supplied Items: Any customer-supplied items shipped to Myatt Motorsports for modification, customization, alteration, core build, or informational purposes are not covered by any warranty, written or implied, and are non-replaceable by Myatt Motorsports.
  • Unauthorized Modifications: Any repairs, alterations, splicing, or modifications made to a Myatt Motorsports harness without prior written authorization from Myatt Motorsports will immediately void all warranty coverage and eligibility for reimbursement.

2. Standalone Tuning & Lifetime Adjustments

All standalone tune calibrations include lifetime adjustments available exclusively to the original purchaser.

  • Shipping: The original purchaser is responsible for round-trip shipping costs (both ways) on all lifetime tune updates and re-flashes.
  • Hardware Integrity: Flash tuning services assume the customer's PCM/ECM controller is fully functional and free of pre-existing internal circuit damage or water intrusion.

3. Custom Orders & Cancellation Policy

Custom or special-order items are considered non-returnable and non-refundable.

  • Return requests for custom orders will be evaluated on a case-by-case basis at our sole discretion, depending on item resale viability. Approved custom returns may be subject to a restocking fee.
  • Custom orders canceled while currently in production are subject to a $100 cancellation fee.

4. 90-Day Abandoned Property Policy

Any client-supplied items shipped or dropped off at Myatt Motorsports (including wiring harnesses, PCM/ECM computers, throttle pedals, sensors, or hardware) associated with an order that is not paid in full within 90 days after completion notification will be deemed abandoned property.

By shipping or dropping off any items, you explicitly agree to these terms. Abandoned items become the sole property of Myatt Motorsports. Unpaid harness orders reaching 90 days will be closed out, all deposits forfeit (non-refundable), and items returned to general inventory.

5. Third-Party Parts & Used Equipment

  • New Component Warranties: All third-party manufactured parts sold by Myatt Motorsports carry their respective manufacturer's warranty. Warranty claims for these items must be directed directly to the product manufacturer.
  • Used Parts: All used parts, core units, and take-off components are sold strictly "AS-IS" with no warranty expressed, written, or implied, and no refunds.

6. What Is Not Covered (Exclusions)

Myatt Motorsports is not responsible for, nor will warranty cover:

  • Product failure resulting from misapplication, improper installation, incorrect maintenance, misuse, abuse, unauthorized repairs, road hazards, accidents, or design modifications.
  • Labor charges, removal costs, or re-installation expenses.
  • Shipping expenses, freight charges, or customs fees.
  • Physical damage occurring during transit or shipping.
  • Damage caused to adjacent vehicle components, engines, or electrical systems.
  • Financial losses due to vehicle downtime, rental cars, loss of use, transport, or storage fees.

7. Shipping Responsibility & Freight Terms

All inbound shipping costs to Myatt Motorsports must be prepaid by the client/customer. Customers pay shipping both ways on all lifetime tune adjustments and warranty claims.

Shipping Carrier Liability: Once an order has been tendered to a shipping carrier (USPS, UPS, FedEx), Myatt Motorsports is no longer responsible for package loss, theft, damage, or delivery delays. All shipping services are performed by independent third-party carriers. Any claims regarding lost or damaged shipments must be filed directly with the carrier.

How to Submit a Warranty Claim or Request Service

Do not ship items back without prior authorization. To initiate a warranty inspection or tune adjustment:

  1. Contact Myatt Motorsports support via email at [email protected] or call (409) 308-0560.
  2. Provide your original order number, full name, and a detailed description of the issue.
  3. Once authorized, safely package your item with a completed Spec Sheet/RMA form and ship to our Wiergate, TX facility.

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